You may have heard in the news recently, that Which? Review found Amazon to be flooded with fake ‘five star reviews’.
Let’s be honest – are we really surprised?
You may recall – TripAdvisor, and the ‘fake top restaurant’. It’s happening around us – and it’s all too common.
Sellers want to be the best. And there’s easy ways to become one of the top – one of the best – one of the trusted. By reviews.
And anyone – can go online, and share a review. Which? Report found thousands of unverified reviews. Many where sent in a short space of time (meaning they most probably are computer generated).
They said – we should take reviews with a ‘pinch of salt’.
I appreciate it’s going to be harder to realize – what’s fake and what’s real.
They also said – ‘Look to independent and trustworthy sources when researching a product’.
Bal, what do you suggest?
Well…. couple of things;
- Use the old traditional method of talking to friends and family – or your social network (and listen to those whom you trust).
- When researching, look at a variety of reviews – not just a few. Look for reviews from other sites, other places – and see if they’re exactly the same – or there is variation.
- Take your time – often we think, it’s a good deal… don’t want to miss out. Obviously depends on how much money you’re spending but take your time – investigate properly on what you’re buying and then make a well educated decision.
There’s more and more fake reviews, videos, etc… appearing and they don’t help us when we’re buying or looking at something.
Yes, some platforms are tackling this – but it’ll take time.
So when you come to buy something on Amazon and are reading the reviews – make sure you read all the reviews, look at known or reputable brands, and finally- read the returns policy!
2 replies on “5 Stars – Headphones were great!”
Fake reviews: I was recently caught out by a fake review score on Amazon. At first glance the rating was high. After purchase and a number of issues with quality of goods and customer service I took a second look. Pepper potted among the few poor ratings were lots of great ones: the common thread… The good reviews were not for the product I purchased! A good one to look out for!
That’s right Paul, thanks for sharing – and you’re right, have to be careful!