When I was being taught/shown Lean… one of the most important items was to ask the question Why. And to delve into it, and get to the root cause.
Once you get to the root cause, you can then understand and start to fix the problem.
This also applies to why you need to do it. ‘Why’ is so powerful. Rather than the what. And people relate to the why…. It’s brilliantly explained by Simon Sinek below…
