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Throwback Thursday

Think Lean… Process First

Recently, I was asked – why is my blog called, ‘Think Lean, Get Digital’?

The simple answer is – as an organization, a company, whatever you might be – think of the process first – get that lean (for example – remove all the fat, the waste, the crap) and then focus on utilizing more digital technologies to further lean the process or improve the user experience.

We often navigate away from the process, and jump to either sale, solution or the end of the process – because that’s the fun part. Let’s be honest… no one wants to know about raw materials, who really cares about transportation etc… (well, if you’re into logistics then yes! as it’ll be the most important part).

Many organizations do not think about their processes. Processes to one side – how many know their value stream map (this is a map that shows an overall picture and where the value (and non-value) activities are).

Before even thinking about Digital Transformation – it’s important that the process is understood. The key objective is to reduce the overall lead time – from the moment an enquiry is made or a customer wants to purchase a product/service to the moment it’s delivered and paid for.

Everything starts with Value.

Again, this could relate to your startup, your hobby, your passion.

Over the lockdown last year – like many other millions of people in the UK, I started baking. Whilst I thought, everyone is baking – what can I do different (or slightly different) I started to bake vegan and eggless cakes. Moreso, what became a ‘top seller’ were my vegan or eggless cookies.

There’s a variety of reasons people don’t eat eggs – many for religious purposes. In addition, many more are becoming vegan.

So I baked various vegan cookies – and then in my Creative Lab (the kitchen) I experimented with Kit Kat Cookies, Coconut Cookies, etc… and they were good! (that’s not me saying that – that’s customers!)

Again – comes back to value.

Baking in the kitchen is small. Yet – I was able to adhere to the Lean Principles. I had a process in place. My recipe was my process!

So even if you are a small business, a large organization, a charity or service provider – first understand your process and make it Lean (remove the waste!)

Oh.. and I couldn’t leave you without sharing a photo of my cookies, right?

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Week 19… 2021!

So, as I’m typing this, I’m thinking – I have a few busy Sunday’s coming up, and might just do a little 2 minute video summarising my Top Two Tech Stories! – and yes, I did previously say the podcast was coming back… and it will! (Just refining the content).

Ok, now for this week’s Top Two Tech Stories!

  1. First up – Google Photos!

So, like many, I use Google Photo’s and I wanted to share (in case you hadn’t heard) their offer for free unlimited storage for ‘high quality’ images ends on June 1.

One thing’s for sure – Google Photos is, and will continue to be, a fantastic option for saving your snaps online. The service offers simple and secure cross-platform access, plus a suite of smart sorting, editing and sharing tools to get the best out of your image library. And it’s not just for Android users: Google Photos plays nice with web browsers, as well as PCs, Macs and iOS devices.

Google Photos has proved popular because of the unlimited free storage capacity it previously offered for compressed photos. But that’s changing from 1 June 2020 – and it could have significant repercussions, depending on how you use the service.

Whether you’re new to Google Photos or a long-established user, it’s worth taking a few minutes to understand what the policy changes mean and how the new storage pricing structure will affect you. Most likely, you’ll have to upgrade…

2. Next up… Audi E-Tron

I’ve written a lot about Tesla’s recently, and I was asked about my thoughts on other EV’s (Electric Vehicles)… well, the Audi e-Tron GT concept was revealed three long years ago – and in my opinion looks like a good rival to Tesla! And finally, the production version of this highly anticipated EV has arrived. Almost identical to the car revealed at the 2018 LA Auto Show, it’s the second bespoke electric vehicle from Audi, following the e-Tron SUV. And this e-Tron ought to be good as the GT shares much of its DNA with the Porsche Taycan.

Like the Taycan, the e-Tron sits on the J1 platform, a bespoke electric framework jointly developed by Audi and Porsche. Designed from scratch for a high-performance electric car, it’s an antidote to the jacked-up crossovers, SUVs and mobility pods that currently dominate the EV market.

On first impressions the e-Tron GT is that this is an intriguing machine. Despite sharing the same architecture as the Taycan, it’s a very different car. It prioritises comfort over pure speed, and executes this mission cleanly.

Rather than creating a lazier version of the Porsche, Audi has crafted an electric GT designed for crunching miles. With 800V fast-charging capability where available (62 miles in five minutes) and a competitive range (RS is a claimed 283 miles, the quattro 298), the e-Tron GT could be the best EV for road trips currently on sale.

But the entry-level quattro – not the RS – will worry Tesla and the rivals the most: priced at under £80,000, it undercuts the entry-level Model S, while offering comparable performance and serious comfort.

So there we have it… Photo’s and Audi’s this week. And I will continue to share more about EV’s as they’re a hot topic!

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Bal’s Friday Thought…

In life, we will experience a lot. But it’s how you use that experience to either take it as a lesson or not.

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Week 18… 2021!

What a week it’s been! So, if you follow me on social media, you’ll know it’s been a busy one! Lots happening – and the main thing is, I’ve been learning from everything. Like my Friday Thought – Never Lose… Only Win or Learn.

Ok, so let’s start with the week’s Top Two Tech Stories.

  1. Apple Watch and Glucose Monitoring could be a thing!

There have been plenty of rumors about glucose monitoring being one of the new features that arrives with the new iWatch7, and that now looks more likely – after Apple mentioned the feature itself in one of its regular user surveys.

As reported by 9to5mac, the survey asks users about any apps they’ve got installed to track eating habits, medications and blood glucose levels. The implication is that Apple is thinking about adding blood sugar monitoring to its smartwatch in the future.

Other questions cover the health features built into the Apple Watch – step counting, activity rings, reminders to stand up, and so on – and how often they’re used, and the questionnaire then goes on to ask about third-party apps for managing health data.

2. Now, not really a top tech story item in itself as such, however – remember the days when we needed a big camera, lights, sounds and even more expensive equipment to get really good video’s produced.

Well, it all changed with our mobile phones – now with the ability to film 4K videos and easy to clip on mic’s for that great audio sound. But what about a telepromter?

Well…now you can do it all on your phone! That’s right – hav a ring light for that perfect lighting. Mic for the perfect sound… and now you can get your words perfect! Record with confidence with Teleprompter!

How awesome is this! – It’s all about having the ability to do everything from your phone!

So there you go…. My Top Two Stories, Glucose monitoring on your new iWatch whilst you say the right words for your next video!

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Bal’s Friday Thought…

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Week in Review

Week 17… 2021!

And just like that, April is over… and Hello May! Now who’s hoping for some hot weather? – Yes, me too!! It’s not been as warm as last year, so the sooner it warms up, the better.

Now, lets get straight into my Top Two Tech Stories of the week…

  1. Electric Highways on our Highways! – Well, ok – we call them Motorways over on this side of the pond.

Now we know rules will change in 2030 – and we’ll anticipate over the coming years and increase in electric cars.

That’s why, Ecotricity and Gridserve have opened the UK motorway network’s largest high-powered EV charging station, kick-starting the their Electric Highway joint initiate.

It’s over in Rugby, and according to the firms, these chargers have the capacity to add up to 200 miles of electric range in around 10 minutes. They offer all three connection types – CCS, Type 2 AC and Chademo – and accept contactless card payment.

A further 12 chargers will be added to the Rugby site at a later date, as part of the partnership between the two firms. This is exactly the type of infrastructure motorists want to see, and fill them with confidence!

2. Now, it’s Bank Holiday Weekend here in the UK… and we’ve got some sales taking place!

For those who’d like to go touch, physical see some items before buying – Currys/PC World has launched some big savings for the May Bank Holiday weekend, with 4K and 8K TVs, Apple iPhones and more getting price cuts.

Now, whilst there are price cuts – please please please – do your research. Check on-line where it is the cheapest. Look at warranties etc… and above all, check, is it worth the upgrade/reason why you’re buying.

Mobile phone technology advances a lot year on year – but being honest, some of the older models work absolutely fine depending on your reasons for use – if it’s simple social media etc… then some older models are absolutely fine. However, if you’re reading this and thinking… well Bal, I want to treat myself…. then YES! Go for it! You should… But again (do your research first!!).

Speaking about the latest Currys promotion Ed Connolly, chief commercial officer at Dixons Carphone, said: “Our Epic Deals event give customers a chance to upgrade their home tech, and with the amazing prices on offer across this bank holiday weekend, there has never been a better time to shop.”

Connolly went on to add: “The Epic Deals event comes as we’ve been opening stores across the nation over the past three weeks, and we’ve seen customers come to our stores to find amazing tech and advice from our colleagues. We also understand that not everyone will feel comfortable returning to our stores just yet, so customers can continue to access to our amazing colleagues via our digital ShopLive service and Order & Collect.”

So there you have my Top Two Tech Stories… from better infrastructure of charging your electric car, to treating yourself this weekend on some tech goodies!

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Week 16… 2021!

Good Morning! – Another crazy week!! – A lot has been happening, such as the Apple Spring Event took place (but we spoke about this last week), UK politics (with up and coming local council and police commissioner elections) and finally, India – and how the new variant/wave 2 of Covid has hit the country!

So for the week gone, I’ll share my Top Two Tech Stories…

  1. Up first, Britcoin!

Now, I’ve previously shared with you what Bitcoin is, how it works and that wonderful video by the young girl. So now you (kind of) understand it… Rishi Sunak is exploring the idea of a new digital currency called Britcoin!

A Bank of England backed digital version of sterling would potentially allow businesses and consumers to hold accounts directly with the bank and to sidestep others when making payments, upending the lenders’ role in the financial system.

“We’re launching a new taskforce between the Treasury and the Bank of England to coordinate exploratory work on a potential central bank digital currency (CBDC),” Sunak told a financial industry conference.

Soon after, Sunak tweeted the single word “Britcoin” in reply to the finance ministry’s announcement of the taskforce.

2. Spotify CEO, Daniel Ek has expressed an interest in purchasing Arsenal Football Club!


Daniel Ek and his business parter Martin Lorentzon founded the company (Spotify) in 2006 in Sweden, and launched the product in 2008. It was listed in 2018 and the 38 year old is currently worth a cool $4.7bn.

The company has more than 180 million users, 87 million of whom are paying subscribers – and many, went to twitter to share that they would happily move to the premium paid service of Spotify if it’d help Arsenal buy some top class players!

From a startup, to a huge company…. to now potentially purchasing Arsenal. Truly, anything is possible! (Makes me thinks, what were you doing in 2006?!) – Could you have gone the same route and potentially be buying your favourite football team…?

So there are my Top Two Tech stories for the week. From Britcoin (now I’m at the end of this blog post – my auto spellcheck finally recognises it and stops changing it to Bitcoin!) and Spotify. Who knows, in the future, you could pay for your music with Britcoins and spend it at the Emirates!

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Bal's Friday Thought

Bal’s Friday Thought…

What challenges are you facing?

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Week in Review

Week 15… 2021!

Looks like the weather is finally picking up! With that, many in the UK enjoyed a beer or two, as the pubs and bars opened and this brought about some sense of ‘normality’… we still need to be careful, as I’m reading of a new variant in India of Covid-19 that could spread very easily and might already be here in the UK!

As it’s not confirmed that it’s in the UK, I’ll share my Top Two Tech Stories of the week gone!

  1. First up… Domino’s Pizza. Whilst I’ve had the debate if pineapple belongs on pizza or not (which I’ll save to resurrect another day), I’m sharing with you trials of Domino’s Pizza delivery via an autonomous vehicle!

Yes – we’ve seen and heard of these vehicles before. But like many companies – there’s always a fear of moving forward from an idea into a fully fledged pilot. However, Domino’s are not.

Nuro driverless cars in Houston this week as part of a pilot program, the company announced Monday, will deliver pizza’s! The company says “select customers” in Houston who make a prepaid delivery order from its store in the Woodland Heights neighborhood during certain dates and times can have their pizza brought to them by a Nuro R2 robot.

Here’s how the pizza deliveries will work: a customer places and pays for an order online from the Woodland Heights store and opts in to have the order brought by the R2. The customer receives a unique PIN via text alert along with updates on the vehicle’s location. When the robot car arrives, the customer enters the PIN on its touch screen, which opens the R2’s doors. Pizza ensues.

2. Next up – Apple and their Spring Event!

What’s in the Spring Loaded Event Bal?

Well… rumours are new iPads, new Apple Pencil and a few other bits. We don’t expect a new phone at this Event.

Refreshed ‌iPad Pro‌ models are expected to be the main event at Apple’s April event. Apple will overhaul the 11 and 12.9-inch ‌iPad Pro‌ models, but don’t look for major external changes — much of what’s new will be internal.


The third-generation ‌Apple Pencil‌ looks similar to the second-generation version, but with a glossy finish. It’s not clear what new features might be included if Apple does refresh the ‌Apple Pencil‌, but there have been rumors of a potential black model. 

We haven’t heard particularly reliable rumors about a new ‌Apple Pencil‌, so it’s not really clear if we’re going to see one at the April event.

Oh… and we might finally see the AirTags which we’ve been promised for a while!

For those unfamiliar with ‌AirTags‌, they’re small trackers that are equipped with Bluetooth and are designed to attach to important but easily lost items like wallets, cameras, and keys. ‌AirTags‌ (and the items they’re attached to) can be tracked right inside the ‌Find My‌ app alongside iPhones, iPads, and Macs, so you can keep an eye on all of your important belongings in one place.

‌AirTags‌ details have been leaking since the release of iOS 13, but we’re still not sure what the ‌AirTags‌ will look like. Based on some simple images found in iOS, they could be small, circular tags with built-in Bluetooth and ultra-wideband support.

So there we go… everything from Pizza’s to Apple’s this Sunday for you. Have a great week ahead, enjoy the Apple event and if you decided for a takeaway and live in Houston… why not have a Pizza!

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Bal's Friday Thought

Bal’s Friday Thought…

What is your story?

It’s simple. What you do. What you learn. What you achieve. That is your story.

Once upon a time…