If you’ve read a little about me, you’ll know, I started my career at Kodak.
That’s right, Eastman Kodak, the giants of Photography…
Well, when I joined Kodak, I joined on the graduate scheme. I had a mentor, and at the time, she was ok. She gave me advice but I was fairly strong minded back then, that I listened but was insistent on doing what I had in my mind and wanted to do.
It was only when I joined a small team on the Harrow, UK site.. who were doing some lean activities. And it was within this team, I met my ‘real’ mentor.
Mark Chamberlain. He’d come from Toyota. Knew vast amounts about Lean. But the key thing was, he never taught me. He always took me with him to Gemba and various site walks. Showed me, asked me questions, but never told me the answers. I had to figure them out myself.
Yes he guided me, and taught me some of the lean principles… but it was the simple things that I learnt from him.
For example… we had a cupboard for our overalls. All the overalls were white. But they had our names on the inside. So… when you’d open the cupboard, you’d spend a minute or so, looking for your overall amongst all the others.
One day, I opened the cupboard, and there was a bright red sticker on one of the hangers. It was Mark’s. I thought, why’s he done that. Didn’t ask… just spent some time looking for my coat, found it and left.
Later that day, I was sat at my desk, and saw Mark go to the cupboard. he opened it, and immediately, got his coat and walked away.
It was at that moment, the penny dropped.
Visual controls. He opened the cupboard. Saw a red sticker. Immediately knew where his coat was, got it and went. No time wasted.
Genius.
I want to learn from this guy.
And so I did. During my time at Kodak, I kept on learning.
There were various instances, where we’d walk into a room which had boxes and some scales, and he’d ask me what I saw… and i’d tell him. He wouldn’t say anything. Which at times frustrated me. Then a few weeks later, we’d walk into that same room, and this time… I said, I see inventory… I see… and he paused me. Smiled. And we both walked away.
I’ve kept in touch with Mark. Often reach out for advice, not as often as i’d like… but I know he’s there.
And that’s my story about my mentor.
So, why do you need one?
Well… someone to guide you. Someone to show you. Someone to not give you the answers… but someone to ensure you will achieve the best you can.
Where do you find a mentor? Well… start by looking within your company, your organisation or network.
If there’s someone you look up to… ask them. You could be in the music industry, and look up to some musicians… ask them. What’s the worse that could happen? – they say no… then you either keep asking… or find someone else you look up to. Either way, if you can find someone to show you…. you’ll learn so much… and that’s only a good thing in your journey.