Tomorrow's World

So, as promised from my Lean Thinking facebook page, here is my blog post and thoughts about the event from yesterday by Apple.

We all knew it was coming.

To be fair, we kind of knew what was coming.

And now it starts… people waiting for their new iPhones and watches… let’s be honest, we watch it on the news – remember the time when the person in Australia got their new phone and the news reporter said, let’s have a look and as he was taking it out, it fell on the floor!!

Well…. i’m not going to review everything that was mentioned. Neither am I going to tell you to go and buy the iPhone X (which is actually 10) or the iPhone 8. That decision is yours – based on what you got now, how much money you got to burn and if you really need the additional features right now.

And that’s the thing. A lot of tech is great. And we’re using our phones more and more rather than making calls!

It’s true.

A recent study showed that we tend to message, take photo’s, videos, etc.. more than actually make phone calls on our devices. So is it right to still call it a phone? Is it not a multi-media, multi-operational, multi-everything i want it to do, type of device?

And believe you me, i’m all up for carrying less devices. But then it’s the cost.

$999 for a phone is a lot of money.

I’m sure you could go out and buy a car for that much!

In fact, you can….

To be fair, there’s a lot of technology stacked into that little device. We’ve now got Augmented Reality, facial recognition, and much more…

There’s a lot more you can do. And if you are spending that sum of money, then you’d want to spend that amount of time on it!

There’ll be plenty of people ‘needing’ a device like that for hobbies and activities, such as film making – that’s right, you could film and edit a whole film on the phone – would it be good as the traditional camera’s that are out there, no. But then, they cost a lot more money than the phone. Device.

But it’s the whole eco-system that Apple have created which works so well.

You have the watch – which is fantastic. I got one of the first ones, and absolutely love it.

Then there’s the operating system. Which for me, seems to be going from strength to strength each time they release a new version.

And so we now have it. A phone, that costs the same as a second hand BMW with beige interior.

To be fair, that’s like comparing Apples to Banana’s.

You can’t compare an old car to the latest, technology filled mobile phone. Device.

The less you can carry, the more you can do, and the fun you can have… may be worth the price you’re going to pay. As the saying goes, you do get what you pay for – and yes, you’re paying a lot of money for the phone, (device) but then you are getting a lot.

So, did you watch the whole event? It was a couple hours long, and there’s various links available where you can go and watch it. But I found a 12minute video (and that, Ladies and Gentlemen is why this blog is called Lean Thinking….) 2 hours into 12 minutes, which does a good job of telling you what you need to know from yesterday’s event.

For those who follow me on instagram (@mrbalbansal) you may have noticed in my one of my stories earlier this week, I posted an image of my car.. which was plugged in.

That’s right… battery was low, I had an opportunity to plug it in… so I did.

Got me thinking… we’re going to need some more of these charging points at work. At home. At… well, everywhere.

And whilst we’re talking about needing more charging points in the UK… Jaguar made the announcement they will stop production of petrol or diesel only cars.

That’s right – from 2020… all Jaguar cars will be electrified. Either hybrid or all electric models will be available.

Right now… Jaguar don’t produce any electric cars. This will be a big step for them. They’ve shared concept cars and ideas, but are well behind the likes of Tesla.. BMW… and other car manufacturers in terms of development and knowledge.

Not saying they can’t do it. They sure can… they have the know how, the expertise, willpower and more importantly.. the objectives (which have now been set) to do it.

How do I know they can do it?

It’s simple… they’ve done it. Just got to scale it.

How have they done it?

Well… they’ve taken a classic… and electrified it.

How can you electrify a classic?

Easy… you take a classic model and then redesign it for the future.

What a great idea – whilst this will help the brand.. and sell a few cars, we need to think on a larger scale.

Mass production – as Mr Henry Ford brought to us, from the traditional craft production, is what helped the motor car to be owned by more people. Build and stock them high… sell them low…

Thankfully, the Japanese taught us about inventory and stock control… therefore we now are able to have more varieties… of what we want (not just a stock car from the inventory list of a dealer) and most importantly.. keeping the cost down.

So whilst i’m confident that Jaguar can actually do this… like most, i’m guessing, there are a few concerns which i’ve discussed previously about charging stations/points… and let’s be honest, 2020 is not that far away.

Including this year – that’s 3 X-Factor winners! – and just to think… Little Mix were crowned winners in 2011!!

I’m hoping the winner in 2017 has the same luck and progression as Little Mix.. and i’m hoping Jaguar can achieve their goals… espeically, if they’re experimenting and building cars like this…

 

I’ve recently been looking in more detail at technology embedded within wearables, or as they’re known… Smart Wearables.

Smart Wearables are devices, you can wear, which are smart. For example, smart watches, smart glasses, etc… you could call them smart accessories. There’s even smart rings… and clothing that is getting smart, such as smart shoes, and t-shirts being wired to transmit information to your phone…. which i’m guessing, will have to be a smart-phone.

There’s news and rumours of the next generation iWatch – which will have more capabilities, for example…you don’t need to sync with your iPhone, etc..

And lets be honest. This is happening very quickly.

It only seems like a few years ago the iWatch came out…. in fact it was, April 2015 it was released. And the number of improvements and advancements that have been made are phenomenal.

It can take calls, it can show you messages, it can alert you when your Uber is arriving, you can connect several apps to it… and it can tell you when you have to get up and walk around.

Which is great! – but what about those fitness trackers? – you know, like Fitbit and Jawbone.

Well… I paused and thought, I know Fitbit have several devices but haven’t heard from Jawbone.

Well, there’s a reason behind that. The company that had raised $590m through various rounds of fundraising and was valued at $3bn, is no longer as we know them.

That’s right – they’ve gone off the radar… not responding to messages… and are in liquidation.

I agree – feeling great is a very good look. But unfortunately, it’s not gone according to plan for the company. They had a great strategy…

But people want more.

More than just telling me about my fitness. Why can’t I wear something that will tell me more than the number of steps. Why can’t I have a device that will send messages, or show me my instagram feed… or even link with my Philips hue and turn the lights on?

As technology advances, our needs do to.

We want the technology to do more. To deliver more. To make tasks easier and simpler for us.

And to be fair, it’s doing it. The Smartwatch is doing that for us. Technology is enabling it.

And companies have to keep up. It’s sad for Jawbone… but I can see, others still doing really well, such as Fitbit and Garmin – who have recently added the ability to make contactless payments from their wearable devices.

It’s that kind of thinking that enables us customers to do more… with less.

Yesterday, I was talking to a colleague. He was telling me about his daily struggle. Or more, how the job he loves… sorry, that should’ve been loved, has become his daily struggle. To the point now, he doesn’t look forward to it.

It instantly reminded me of a scene from the short film – Inner Workings by Disney.

Inner Workings came out last year, but it was only recently I had the chance to watch it.

Best short film. Ever.

If you’ve not had the opportunity to watch it, you must! – available to watch on Sky Movies, iTunes, etc… (all good available digital outlets!).

It made me think…. we always say, how life is short, and how we should be sensible when it comes to certain things. You know what I mean, when eating food – leave off the sugar and take it easy on the carbs. Then there’s things we do… we often delay or do a ‘mental’ risk assessment and the outcome is usually… don’t do it otherwise something ‘may’ happen.

And to answer the question, do you follow your heart… or your head?

There’s many entrepreneurs who follow their heart. They’ll set up what they want. Do what they want. Not successful all the time, but have the will and desire to succeed.

Yes, there will be times when they follow their head – espeically when it comes to making certain business decisions. But early on, it’s very much about heart… I believe. You could call it risk taking… or just enjoying it and seeing what happens.

I’ve taken risks – calculated risks, in my career. Sometimes things work out… sometimes they don’t.

I remember speaking to a Vice President within the company once, and he said – you have to take risks to be successful. Calculate them, and take them. If you don’t, you’ll be too comfortable. And when you’re thrown out of your comfort zone, it’s more difficult to change. The circumstances around you will change, but can you change?

We’re living in a world of constant change.

But more importantly… we are living.

But are we living to the fullest?

What’s the worst that could happen?

You won’t know, unless you try…. Go and try something new, different… anything, that puts a smile on your face and gets your heart going – even if it’s in small tiny steps… and the only way you can do that, is by understanding your inner workings.

Here’s a clip/trailer to the short movie…

Firstly, I’d like to take a moment and congratulate the Transport Minister, Paul Maynard.

Now, I’ve never met Paul, don’t know about his past (the work he did with the rail)… in fact, had to google him this morning to learn a little more about him – but one thing I do know is, he’s speaking the language and putting into place what we should be doing – and that is understanding, learning and exploring new technology.

In the news, it was announced that the UK will start to test Self-Driving Lorries (Trucks) next year.

To add a little more context to this – there will be a convoy of up to 3 lorries, with the lead lorry having control of acceleration and braking of all 3 lorries.

There will be a driver in the first lorry, who’ll be doing all the accelerating and braking, with the rear lorries mirroring this (though there will be someone to do the steering in the rear lorries – so the announcement says), but i’m sure, it’s a matter of time that the steering will also be mirrored.

Now, why did I take a moment to congratulate Mr. Maynard?

Because this is new technology – that’s having a POC in the UK.

What does POC stand for? – Apologies, I should have shared this earlier in the post – POC stands for Proof of Concept.

It’s when you have a new technology, idea, thought, anything new… and you want to understand, how will it work. It’s to prove that the concept you have, works (or not). Either way, it’s a great learning on what your idea is.

All companies who have ideas will run a POC  – mainly to understand and learn more about the idea.

All startups, innovation labs, incubators will encourage folk to do POC’s to really get more data. Data is then transformed into stories. Stories which you can then understand. Understand if your idea is working to how you want it to, or do you need to modify/change it.

You could also call it a ‘test’. We’re going to test and learn.

The key thing here is that we’re learning. We’re using technology, new technology and we’re learning.

And the UK Government are not doing it by themselves. They’re collaborating!! – did someone read my last blog post?!

And they have the ‘mix’ right! – they’re collaborating with a Truck Company (which makes sense as this is to do with Trucks), a Ricardo (which is a smart British tech firm) and a German logistics company (DHL). Look at that for diversity!

Now, with all ideas – there’ll be some folk coming out with comments and saying, it’s a terrible idea… don’t do it… etc…

I’m just going to highlight one. From the AA (Automobile Association founded in 1905).

The comment was along the lines of – with 3 lorries close to each other, other drivers will not be able to see some of the road signs.

Valid point, I thought at first. On the side of the road, we have signs indicating what the next junction off the motorway (highway) is… service stations, etc…

Then I thought… Why not just move them and have them at the top (like the picture below)

But this is the reason why you do a POC.

To learn. To figure out – hold on.. we might have an issue with something – then you can work on that and understand it further.

The important thing is the benefits. And there are benefits to this concept. With the first truck/lorry, pushing air out of the way, it makes the lorries more fuel efficient and lowering their emissions.

More fuel efficiency, lower transportation costs… which could result to lower cost of goods – now, who’d argue with that?

We’re going to be hearing more and more about electric vehicles on the road – I should really re-phrase that, to… you’ll be reading more about electric cars, because a) i’m getting one soon, and b) i’ll be reviewing it here!

But in all seriousness, you might have read the news about Royal Mail and their new electric vehicles…

If not, here’s a link to the article on the BBC Website…

http://www.bbc.co.uk/news/technology-41025771

A couple of things with this…

Don’t the vans look really smart! – I mean, when they started with the first electric cars like the Nissan Leaf and the Prius, let’s be honest – they were not the most good looking cars. But this van…

Then, the progress being made… okay, there’s various other delivery companies around the world who are exploring, and even, using electric vehicles extensively in their fleet, which is great news. But it’s always seemed that Royal Mail were a little behind… let’s be honest, they have recently picked up speed in terms of using latest technology not just in delivering letters… but in the whole value stream.

And that’s how we should all be thinking.

How can we be using, the latest technology, in our whole value stream – not just the core activities we do.

Because there’s so much waste in other areas of the Value Stream that can be tackled using technology or more importantly, collaborating with others who are leading in this area.

I often say, you might not have all the answers… collaborate. Go and talk to people. Read and research what others are working on, what your competition is doing – but more importantly, get access (if you don’t already) to incubators, innovation labs, etc… (plenty of them exist) and see how you can work together with other startups, universities, companies in solving problems that either you’re facing or problems that someone has developed an answer for which in the long run… saves you money!

Back to Postman Pat and his new van… he’ll be happy won’t he?! – well, until it breaks down, or he has problems with it – then how easy will it be to ensure it’s fixed quickly. Not something you could take down to the local garage.

Then, there’s the training – mechanics will need to be trained – or is it a matter of having some computers – you plug in and there’s a ‘do it yourself’ process to fixing the problem. You know, similar to how you get your phone going again when it freezes up! (Okay… vans won’t be that simple, but are we heading in that kind of direction?)

I think, it’s a step in the right direction – and i’m sure, those who may be effected with the introduction of electric vehicles (like the traditional mechanics) will be able to see new opportunities and train to do a new type of servicing… which could be ‘electrifying’.

For those who don’t know who Postman Pat is, here you go… enjoy!

Today, in the UK… (as I have many folk from around the world reading this blog), its A-Level results day. This means, young folk who’ve been studying (hard… maybe?) find out today, if they have got the results they need to get on to the University course of their choice.

 

Sometimes, it goes according to plan. You study hard. You get the results. You get the place at Univeristy and off you go to study a subject of your choice. In which case, you jump around… all happy. (And why not! – you deserve it…)

Sometimes, it doesn’t go according to plan.

Then, it’s Plan B. But for a moment, there’ll be a time when you’re upset. Regretting some of the answers you gave in those final A-Level exams. Thinking, how on Earth did the other person pass and get better grades when they didn’t even study that hard.

That’s Life… it’s just the way it is.

So, what happens now… well, you’ve got options. And that’s the most important thing. You know the drill… you’ve got clearing, there’s jobs you can apply for who are looking for people who have just done A-Levels, etc… there’s options to be explored and then life will be back on track.

But just for a moment, I wanted to share some example of people who didn’t do too well at their A-Levels and went on, to be ok…

First up… Richard Branson.

That’s right. In fact, he dropped out of school when he was 16. But… we know how the story goes… he took some risks and worked hard. Very hard. And in today’s environment, maybe that’s what some younger folk need to be thinking about. Taking risks….

Then there’s Sir Alan Sugar. With only one GCSE and no A-Levels… he’s gone on to do alright.

I’ve picked two of the best… there’s many more like Chris Moyles (the former Radio 1 DJ), John Snow (Channel 4 News), and many others…

The point here is… if you didn’t get the grades you needed – don’t panic.

What you must have is the right attitude. If you want to be successful – you’ll find it one way or another. It’s just a temporary hurdle that’s in your life. Figure out how to jump over it and carry on…

And finally, inspiration from the phenomenal Jeremy Clarkson – if this doesn’t cheer you up, nothing will.

In 2014…

In 2015…

… and then last year,

You may recall, I gave a talk to the lovely folk who attended a Nott Tuesday event a few weeks ago on how Startups, Businesses and Entrepreneurs can pitch to investors and mentors.

I shared the DMAIC process – the well known Lean Six Sigma methodology, on how it can be adapted and used to ensure your pitch follows a process and be successful.

In addition to this, there’s a few softer skills and tips I shared.

Some of these included, making sure you do your homework, understand the person you are pitching to and most important of all… make it memorable. Get creative and have fun… easy to say, little harder to do.

Here’s the video, filmed by the brilliant guys at Shutter Socks. Also Thank you to the Tech Nottingham folk for inviting me.